Service

Customer Service

  • Online Service

    The 7x24 Hour Service Hotline Quickly Responds To Customer Needs And Provides Professional Technical Support.

  • Installation Training

    After Product Delivery, The Manufacturer Provides Installation And Usage Training.

  • Technical Support

    Hengchuangyuan Technology Provides Lifelong Technical Support For The Products Sold Through On-site Teaching, Remote Guidance, And Other Methods.

  • Warranty Service

    Hengchuangyuan Technology Provides Lifelong Maintenance Services For The Products Sold, And Free Repairs For Product Malfunctions During The Warranty Period.

  • Out Of Warranty Services

    For Factory Repairs Outside The Warranty Period Or Scope, Only Parts Fees, Labor Fees, And Round-trip Related Fees Will Be Charged.

  • Value Added Services

    Hengchuangyuan Technology Provides Paid Services For Products Sold Outside The Warranty Period, And Supplies Product Accessories And Consumables At Discounted Prices.

Contact us

Service support
  • National Service Hotline

    400-669-3010 7*24 hours
  • Official WeChat Online Customer Service

    Scan to enter the official WeChat account of Shenna
  • Official website online customer service

    Consult Click to consult online customer service